St Giles House | Norwich ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

“St Giles House is perfectly located for exploring vibrant Norwich.”view full review

St Giles House, a 4-star Norwich hotel rated 7.8/10 on Booking.com, features elegant Georgian rooms with original features and a stylish bar. Guests can enjoy Afternoon Tea in the Art Deco Restaurant and access secure off-road parking.

Rooms & Amenities

Rooms at St Giles House include spacious Deluxe Double and Executive rooms, featuring en-suite bathrooms, air conditioning, complimentary WiFi, and hot drink facilities. The ornately decorated Junior Suites, located in the Georgian wing, include luxurious roll-top baths.

Dining & Nearby Options

Dining options include a casual menu and a popular Sunday roast alongside a selection of afternoon teas, served with a variety of freshly prepared sweet and savory delights. Guests can also enjoy local dining experiences within a short walk from the hotel.

Leisure & Event Facilities

Leisure facilities include a stylish bar and a terrace for relaxation. The hotel also offers meeting and event spaces, such as the Walnut Suite that can accommodate up to 50 guests, suitable for conferences and private gatherings.

Transportation & Local Area

The location of St Giles House provides convenient access to bus services including CitySightseeing and Norwich Bus Station, both within walking distance. The hotel is also near several local attractions such as the Castle Keep and Elm Hill.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Double Room Not Dog Friendly

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Twin Room Not Dog Friendly

Max:

2 persons

13 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

13 m²

Bed options:

1 King-size bed

Shower

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Norwich700 m

Airports

Norwich International (NWI) 10.7 km

Cambridge (CBG) 96.5 km

Train

Norwich Railway Station 1.3 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Afternoon Tea

“I enjoyed a good afternoon tea at St Giles House with my daughters and baby granddaughter. The beautiful Art Deco feel of the location created a calm atmosphere perfect for our gathering. Our server was attentive and catered to our individual dietary needs, providing a variety of sweet and savory treats. Despite having an indulgent selection, our server expertly boxed up leftovers, we didn't mix any dietary requirements. It was a fantastic experience that I would highly recommend!” view full review

Convenient On-Site Parking

“One of the best features of my stay at St Giles House was the on-site parking. It made my trips to and from the hotel hassle-free, allowing me to easily drop off my shopping or get ready for dinner. Being right in the heart of the city without the stress of parking was a real bonus for my visit!” view full review

Spacious and Comfortable Rooms

“I stayed in a lovely Executive Double Room that surprised me with its spaciousness and comfort. The large bed was incredibly cozy, making it easy to relax after a day exploring. I appreciated the good amenities provided, and the room itself had a wonderful historic charm that added to the overall experience of my stay.” view full review

Excellent Shower Facilities

“The shower in my room was a highlight of my stay at St Giles House. It was modern and provided a refreshing experience every morning. The layout of the bathroom was great, and I appreciated the cleanliness, which contributed to a positive feeling during my visit. I always looked forward to using it after returning from my outings!” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Board games

Spa & Leisure

Sun terrace
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

Map view

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

City landmarks

Church

Norwich Cathedral

1.0 km

Landmark

Norwich Castle

620 m

Landmark

Tombland

720 m

Tower

Cow Tower

1.4 km

Landmark

Elm Hill

740 m

Museum

Museum of Norwich at the Bridewell

830 m

Museum

John Jarrold Printing Museum

1.2 km

Church

Catholic Cathedral of St John the Baptist

900 m

Museum

Dragon Hall

910 m

Landmark

Anteros Arts Foundation

690 m

Gallery

Elm Hill Contemporary Art

700 m

Church

St Julian's Shrine

890 m

Nearby

Museum

Strangers' Hall Museum

350 m

Church

Church Of St Giles

20 m

Gaol Hill

The Guildhall Norwich

240 m

Event hall

The Forum

350 m

Gallery

Norwich Arts Centre

290 m

Garden

The Plantation Garden

550 m

Church

Church of St John Maddermarket

230 m

Church

St Peter Mancroft

520 m

Castle Keep

380 m

The South Asia Collection Museum

The South Asia Collection

80 m

8 Surrey Street

Surrey House

540 m

Shopping Area

intu Chapelfield

400 m

St George Street

Harleston Museum

510 m

Public Building

Norwich City Council

150 m

St Andrews St

St Andrews Church

570 m

Park

Chapelfield Gardens

520 m

Shopping Area

Castle Mall

520 m

Riverside Walk

440 m

Restaurants

Waffle House

20 m

39 St. Giles Street

Sundaes Gelato

70 m

St Giles street

Italia Nostra

80 m

52 St. Giles Street

The Coach and Horses

200 m

51 Bethel Street

The Belgian Monk

320 m

7 Pottergate

Biddy's Tea Room

240 m

15-15A Lower Goat Lane

PONO Superfood Bar

120 m

15 St. Giles Street

Soyokaze Japanese Restaurant

120 m

13 St. Giles Street

Paolo's Restaurant

160 m

1 St. Giles Street

Casaccio's

120 m

13 St. Giles Street

The Library Restaurant Bar and Grill

220 m

4A Guildhall Hill

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

6.2

Location

8.8

Service

7.2

Dining

5.8

Alex

United Kingdom, January 2025

5.8/10

My stay at St Giles House was a mixed experience. The central location was fantastic, making it easy to explore Norwich. However, the quality of the room left much to be desired, with signs of wear and tear. While the breakfast offered a good variety, the cooked options were disappointing, dampening an otherwise charming atmosphere.

Rooms

5.0

The room I stayed in was spacious but felt a bit worn, with a carpet that had stains and a bathroom that needed maintenance. I did appreciate the cleanliness and comfort of the bed, though.

Service

7.0

Service was a highlight. The staff were friendly and helpful throughout my stay, always willing to assist, which made me feel welcome.

Location

8.0

The location is excellent. It's right in the heart of the city, close to shops and restaurants, yet quiet at night, which I really enjoyed.

Dining

5.0

Breakfast had a good spread, but the quality varied. While the made-to-order items were nice, the cooked breakfast I had was not up to par, particularly the bacon and eggs.

Facilities

6.0

The hotel offered helpful facilities, including a bar area to unwind and parking options. However, there were limitations on dining options outside breakfast hours.

Sebastian

United Kingdom, January 2025

6.8/10

I recently stayed at St Giles House and had a mixed experience. The hotel had charming decor and a great location, which I loved, but there were a few hiccups during my stay. The room I got was clean and comfortable, but the breakfast service left a lot to be desired-especially the need for more staff during peak times, which led to some frustrations.

Rooms

8.0

My room was clean, comfortable, and had nice amenities like a Sony TV and air conditioning, though I felt it was in need of some freshening up.

Service

6.0

While the staff were generally friendly and helpful when I interacted with them, there were moments of disorganization, particularly at breakfast.

Location

8.0

St Giles House boasts a prime location in Norwich, making it super convenient to explore the city, yet it managed to feel quiet and relaxed.

Dining

6.0

The breakfast quality was good when it finally arrived, but I had to wait for a table and some items ran out fast, which was disappointing.

Facilities

5.0

The hotel had decent facilities, including a bar with a fun cocktail deal, but they could use a bit more attention to detail in cleanliness and maintenance.

Helen

United Kingdom, December 2024

5.2/10

I had a mixed experience at St Giles House. The location is fantastic, right in the heart of Norwich, perfect for exploring. but my room showed its age with tired decor and some outdated fittings. The staff were genuinely friendly and attentive, making my stay enjoyable despite these issues.

Rooms

5.0

My room was spacious and tidy, but it felt a bit shabby with old carpeting and some fixtures needing attention. I appreciated the comfortable bed, though.

Service

8.0

The staff were exceptionally friendly and helpful, from check-in to the bar service. they really made me feel welcome.

Location

10.0

The hotel's location is unbeatable, just a short walk to the market square and all the main attractions of Norwich. very convenient for sightseeing.

Dining

7.0

I enjoyed breakfast, where the quality was commendable. the freshly cooked items were delicious, especially the pastries. However, I noticed some delays in service during breakfast.

Facilities

6.0

The hotel had all the basic facilities, but it felt like some areas could use updating to enhance the overall experience.

Ava

United Kingdom, December 2024

5.6/10

I had a mix of experiences during my stay at St Giles House. The location was a huge plus, allowing easy access to central Norwich and local attractions. However, the room I received felt dated and somewhat cluttered, impacting my overall comfort. While some staff interactions were friendly, my initial check-in experience was quite frustrating, dampening my enthusiasm for the visit.

Rooms

6.0

The room was quite spacious and clean, but it felt cluttered and dated overall. I appreciated the effort to maintain cleanliness, but the decor could definitely benefit from updates.

Service

5.0

While I encountered some friendly staff, my initial check-in was quite distressing. The receptionist was unhelpful, which overshadowed some of the positive interactions I had later during my stay.

Location

9.0

The location of St Giles House is fantastic, making it easy to explore the heart of Norwich. It's close to many attractions yet remains quiet at night.

Dining

5.0

Unfortunately, my dining experience left much to be desired. While the breakfast options were available, quality issues such as burnt sausages really stood out. It definitely didn't meet my expectations.

Facilities

5.0

The range of facilities seemed adequate, but my experience was marred by the lack of proper dining options. The room amenities were basic and could use improvements.

Andrew

United Kingdom, November 2024

5.2/10

I had a lovely stay at St Giles House in Norwich. The building's Art Deco charm was good, and the staff were incredibly friendly, making my visit enjoyable. However, some areas, like the communal spaces, felt a bit tired, and certain details in the room could use updating. Overall, it was a positive experience with a few minor flaws. 😊

Rooms

7.0

My room was spacious and comfortable, but the furniture could benefit from a refresh. Some amenities like the TV felt outdated, and the overall decor seemed mismatched. Despite these issues, everything was clean and inviting.

Service

10.0

The staff went above and beyond to be helpful and accommodating. Their positive attitude truly stood out, and I appreciated how they made me feel welcome during my stay.

Location

9.0

St Giles is situated in a fantastic central location, making it easy to explore Norwich on foot. I loved being close to the shops and local attractions.

Dining

6.0

The breakfast offerings were decent, though I missed having a cooked option. What was available was delicious, but I felt breakfast could be enhanced with more variety. Also, I wished there were dinner options available at the hotel.

Facilities

7.0

The hotel had great amenities, including a welcoming bar area and convenient parking options. However, I noticed some areas like the communal spaces needed a little more attention to maintain freshness.