St Giles House Hotel Norwich | Norwich ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Double Room Pet not allowed

Max:

2 persons

140 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Twin Room Pet not allowed

Max:

2 persons

140 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Queen Room

Max:

2 persons

140 sq. feet

Bed options:

1 King Size Bed

Shower

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Norwich2300 ft

Airports

Norwich International (NWI) 6.7 mi

Cambridge (CBG) 60.0 mi

Train

Norwich Railway Station4300 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 10 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Paid parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Children's buffet
Board games

Spa & Leisure

Sun terrace
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

Map view

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

City landmarks

Church

Norwich Cathedral

3300 ft

24 Castle Meadow

Norwich Castle

2100 ft

Tombland

2400 ft

Tower

Cow Tower

4600 ft

Waggon and Horses Lane

Elm Hill

2500 ft

Museums

Museum of Norwich at the Bridewell

2800 ft

Museums

John Jarrold Printing Museum

4100 ft

Church

Catholic Cathedral of St John the Baptist

3000 ft

Museums

Dragon Hall

3000 ft

11-15 Fye Bridge Street

Anteros Arts Foundation

2300 ft

Gallery

Elm Hill Contemporary Art

2300 ft

Church

St Julian's Shrine

3000 ft

Nearby

Museums

Strangers' Hall Museum

1200 ft

Church

Church Of St Giles

100 ft

Gaol Hill

The Guildhall Norwich

800 ft

Events

The Forum

1200 ft

Gallery

Norwich Arts Centre

1000 ft

Garden

The Plantation Garden

1900 ft

Church

Church of St John Maddermarket

800 ft

Church

St Peter Mancroft

1800 ft

Castle Keep

1300 ft

The South Asia Collection Museum

The South Asia Collection

300 ft

8 Surrey Street

Surrey House

1800 ft

Shopping Area

intu Chapelfield

1400 ft

St George Street

Harleston Museum

1700 ft

Public Building

Norwich City Council

500 ft

St Andrews St

St Andrews Church

1900 ft

Parks

Chapelfield Gardens

1800 ft

Shopping Area

Castle Mall

1800 ft

Riverside Walk

1500 ft

Restaurants

Waffle House

100 ft

39 St. Giles Street

Sundaes Gelato

300 ft

St Giles street

Italia Nostra

300 ft

52 St. Giles Street

The Coach and Horses

700 ft

51 Bethel Street

The Belgian Monk

1100 ft

7 Pottergate

Biddy's Tea Room

800 ft

15-15A Lower Goat Lane

PONO Superfood Bar

400 ft

15 St. Giles Street

Soyokaze Japanese Restaurant

400 ft

13 St. Giles Street

Paolo's Restaurant

600 ft

1 St. Giles Street

Casaccio's

400 ft

13 St. Giles Street

The Library Restaurant Bar and Grill

800 ft

4A Guildhall Hill

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

6.2

Location

8.8

Service

7.2

Dining

5.8

Alex

United Kingdom, January 2025

5.8/10

My stay at St Giles House was a mixed experience. The central location was fantastic, making it easy to explore Norwich. However, the quality of the room left much to be desired, with signs of wear and tear. While the breakfast offered a good variety, the cooked options were disappointing, dampening an otherwise charming atmosphere.

Rooms

5.0

The room I stayed in was spacious but felt a bit worn, with a carpet that had stains and a bathroom that needed maintenance. I did appreciate the cleanliness and comfort of the bed, though.

Service

7.0

Service was a highlight. The staff were friendly and helpful throughout my stay, always willing to assist, which made me feel welcome.

Location

8.0

The location is excellent. It's right in the heart of the city, close to shops and restaurants, yet quiet at night, which I really enjoyed.

Dining

5.0

Breakfast had a good spread, but the quality varied. While the made-to-order items were nice, the cooked breakfast I had was not up to par, particularly the bacon and eggs.

Facilities

6.0

The hotel offered helpful facilities, including a bar area to unwind and parking options. However, there were limitations on dining options outside breakfast hours.

Sebastian

United Kingdom, January 2025

6.8/10

I recently stayed at St Giles House and had a mixed experience. The hotel had charming decor and a great location, which I loved, but there were a few hiccups during my stay. The room I got was clean and comfortable, but the breakfast service left a lot to be desired—especially the need for more staff during peak times, which led to some frustrations.

Rooms

8.0

My room was clean, comfortable, and had nice amenities like a Sony TV and air conditioning, though I felt it was in need of some freshening up.

Service

6.0

While the staff were generally friendly and helpful when I interacted with them, there were moments of disorganization, particularly at breakfast.

Location

8.0

St Giles House boasts a prime location in Norwich, making it super convenient to explore the city, yet it managed to feel quiet and relaxed.

Dining

6.0

The breakfast quality was good when it finally arrived, but I had to wait for a table and some items ran out fast, which was disappointing.

Facilities

5.0

The hotel had decent facilities, including a bar with a fun cocktail deal, but they could use a bit more attention to detail in cleanliness and maintenance.

Helen

United Kingdom, December 2024

5.2/10

I had a mixed experience at St Giles House. The location is fantastic, right in the heart of Norwich, perfect for exploring. but my room showed its age with tired decor and some outdated fittings. The staff were genuinely friendly and attentive, making my stay enjoyable despite these issues.

Rooms

5.0

My room was spacious and tidy, but it felt a bit shabby with old carpeting and some fixtures needing attention. I appreciated the comfortable bed, though.

Service

8.0

The staff were exceptionally friendly and helpful, from check-in to the bar service. they really made me feel welcome.

Location

10.0

The hotel's location is unbeatable, just a short walk to the market square and all the main attractions of Norwich. very convenient for sightseeing.

Dining

7.0

I enjoyed breakfast, where the quality was commendable. the freshly cooked items were delicious, especially the pastries. However, I noticed some delays in service during breakfast.

Facilities

6.0

The hotel had all the basic facilities, but it felt like some areas could use updating to enhance the overall experience.

Ava

United Kingdom, December 2024

5.6/10

I had a mix of experiences during my stay at St Giles House. The location was a huge plus, allowing easy access to central Norwich and local attractions. However, the room I received felt dated and somewhat cluttered, impacting my overall comfort. While some staff interactions were friendly, my initial check-in experience was quite frustrating, dampening my enthusiasm for the visit.

Rooms

6.0

The room was quite spacious and clean, but it felt cluttered and dated overall. I appreciated the effort to maintain cleanliness, but the décor could definitely benefit from updates.

Service

5.0

While I encountered some friendly staff, my initial check-in was quite distressing. The receptionist was unhelpful, which overshadowed some of the positive interactions I had later during my stay.

Location

9.0

The location of St Giles House is fantastic, making it easy to explore the heart of Norwich. It’s close to many attractions yet remains quiet at night.

Dining

5.0

Unfortunately, my dining experience left much to be desired. While the breakfast options were available, quality issues such as burnt sausages really stood out. It definitely didn’t meet my expectations.

Facilities

5.0

The range of facilities seemed adequate, but my experience was marred by the lack of proper dining options. The room amenities were basic and could use improvements.

Andrew

United Kingdom, November 2024

5.2/10

I had a lovely stay at St Giles House in Norwich. The building's Art Deco charm was good, and the staff were incredibly friendly, making my visit enjoyable. However, some areas, like the communal spaces, felt a bit tired, and certain details in the room could use updating. Overall, it was a positive experience with a few minor flaws. 😊

Rooms

7.0

My room was spacious and comfortable, but the furniture could benefit from a refresh. Some amenities like the TV felt outdated, and the overall decor seemed mismatched. Despite these issues, everything was clean and inviting.

Service

10.0

The staff went above and beyond to be helpful and accommodating. Their positive attitude truly stood out, and I appreciated how they made me feel welcome during my stay.

Location

9.0

St Giles is situated in a fantastic central location, making it easy to explore Norwich on foot. I loved being close to the shops and local attractions.

Dining

6.0

The breakfast offerings were decent, though I missed having a cooked option. What was available was delicious, but I felt breakfast could be enhanced with more variety. Also, I wished there were dinner options available at the hotel.

Facilities

7.0

The hotel had great amenities, including a welcoming bar area and convenient parking options. However, I noticed some areas like the communal spaces needed a little more attention to maintain freshness.